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Frequently Asked Questions

Is there a delivery or pick-up fee?

Delivery and pick-up is free and included in the price if you’re within a certain radius of our live markets! If delivery and/or pick-up is outside of our main operating zone, then there is a small fee just to cover cost of gas & time.

Do I need to be present for delivery + pick-up?

Yes, in most cases someone over the age of 18 needs to be present to sign for and accept the delivery. If for some reason you will not be present, let us know in advance and we may be able to work out a special delivery if there is a safe space to leave the boxes and dollies.

How big are the bins?
What happens if I want to extend my rental?
What is the cancellation policy?